Customer Reviews for The Collision Shop Troy

“I brought my car in for a couple of dings and dents. Reasonable pricing and great service. Imagine my surprise when not only was the outside of the car sparkling clean, but they had also cleaned the inside as well. Totally unexpected and much appreciated!”

“Best collision around had my car ready in 3 days. Lance kept me in the loop at all times. Very professional great pricing and left me very satisfied. I will always use this collision with anything I need 10/10 in every aspect”

“Great customer service, will have body work done soon.
Update-Had body work done was very pleased.
Brad treated me excellent!!! He provided Great customer service, stayed in touch with me throughout the whole process, made sure I was completely satisfied.
Great Overall Experience!!! Would highly recommend, and all work comes with a Lifetime Warranty, can't be at that.”

“Cannot think of any other place than this. All plus qualities one is looking at. Customer service from start to end is the best. Brad the owner keeps you posted of all updates about your services and makes sure you are satisfied.5 stars for sure.”

“A deer hit me and brad got me in quick and repair on road again!
Also helped out with a rental and he gave me discount”

“Professional. Friendly. Good price. Done quickly. Done well.

I spoke to Brad to get a quote for some repairs on the bumper and fender. He had me text him some pictures of the damaged areas, which I thought was very convenient during a pandemic. He gave me the best quote around. He was very honest, friendly, and professional. They were able to complete the job quickly, as promised, and did a fantastic job. They even cleaned the car. I thought they went above and beyond overall. I will be coming here in the future if I have any problems, and would not hesitate to refer people.”

“When you call ask for Brad! I was in a fender bender where I was not at fault. He took care of the estimate and got it to insurance. He also covered a rental / loaner car for 4 days while waiting for my car to be repaired. I will be taking all of my vehicles to Brad for body work in the future. He’s honest, straight forward and will take care of your problems with care.”

“Did an amazing job”

“5 Stars!”

“Brad and everyone at The Collision Shop were very professional and knowledgeable. The work was done very timely and at a great price, I would definitely recommend them.Thank you for the great service.”

“I DEFINITELY HAD A GREAT DEAL MAKING REPAIRS.EXCELLENT SERVICE.BRAD WAS FRIENDLY AND PROFESSIONAL. Even gave me a ride home and picked me back-up when the work was done. Work done was beautiful,they washed it and even vacuum it,it was shining.Would use them again in a minute.”

“I called for help and Brad was very kind and helped me help him get the best estimate. I ultimately did not use his shop but his professionalism really stood out. I would totally refer anyone to this shop and if I (unfortunately lol) needed his service I know he would perform exceptional work.”

“Brad is very professional and kind. He was helpful with setting up a rental as well! Was glad to have my car fixed at a good cost.”

“Our car looks brand new. They are very professional and nice. I highly recommend this business!!!”

“5 Stars!”

“5 Stars!”

“Took my truck the same day and had it repaired by the next morning. Good prices, too.”

“5 Stars!”

“5 Stars!”

“Honest, good work. Done efficiently and will always find you the best deal, I've found.”

“They are great”

“Brad Gandhi and the collision shop were very prompt and informative about my car and its case. They were very open and helpful in bringing my car back to shape after a crash. They fixed my car and put it back on road in a reasonable time.

Backed up by their lifetime warranty, after fix, I had couple of issues with my car and the collision shop was more than happy to help me with the issues. One of the issues were very tough to replicate and Fix, Brad went extra mile and sent the car to dealership for a complete inspection and getting the issue addressed. Eventually the issue was fixed. Through the process they have been answering my calls and giving me updates on what was happening.”

“I was referred to The Collision Shop Troy on Tuesday, August 21, 2019 because the Maple location was unable to fit my car in (I was leaving for Nashville that Friday). Not only was Brad able to fit me in, his tech did an awesome job. The entire staff was friendly and delivered on the promise. My car was fixed on time allowing me to hit the road Friday. Also, Brad was honest and saved me a few $$$ in not doing a repair that was not necessary. I really appreciate that and I will return.”

“Good service”

“Great service. I’m thankful they were able to solve my car’s issue very well and at a reasonable cost.”

“Very nice professional people very happy with the work I had done and with the price I paid.”

“Very fair and honest and they always do a great job. I don't even bother to get quotes from other shops. I totally trust them to do a good job and Brad is excellent to deal with. Would use no one else.”

“5 Stars!”

“Brad is the best
He knows how to fix cars that are in bad shape
Excellent work done for my car”

“Excellent work done here
Brad is the guy who knows everything
He is so cool and would refer all my friends to his collision shop
Thanks Brad”

“I have nothing but good things to say about this place. The people were respectful, helpful, polite, and professional. Brad was always responsive and did his best to work with my insurance company to get things covered. They had a good relationship with Hertz down the street, so it was very easy coordinating the rental car during the repairs. The discount on the deductible was clear, and they applied the promised amount. The quality of the work was superb. I've now had the car back for about 6 weeks and have had no issues whatsoever. It looks great, the paint matches, and the repaired areas look new. A relative, an insurance adjuster, remarked that they did a great job. Overall, I'm very satisfied with my experience working with them and the job they did repairing my car. While I hope not to have to need to use a collision shop again, I would come back here should the need arise.”

“I worked with Brad and Henry. The quote was reasonable and they were very accommodating around my schedule. I left the car on Sunday and it was done by Friday when I returned from a business trip. While I had to deal with the pain of being in an accident and a banged up car, The Collision Shop made the quote and repair process painLESS!”

“Great place. Quick repair.”

“5 Stars!”

“Good place”

“Ten thousand stars ,!! Brad Is a honest man .. my car looks incredible. I can't believe how nice it loooks.. Henry in the front was so helpful.. he made coffee and worked very hard to make sure everything went smooth ... big thank you !! I will never go any where else and if your reading this you shouldn't neither lol !! This place is amazing !!! If you seen my car before and after just incredible thank you all so much !!”

“5 Stars!”

“Good place”

“5 Stars!”

“Really Awesome service. Understood my situation and fixed my car in a such a short span of time. They also made the price affordable by giving me a lot of options. Brad is very friendly and professional!”

“Did a great job on my car. Thank you”

“4 Stars!”

“5 Stars!”

“Very good service and really professional work. Had a really bad fender and bumper, got it fixed like a charm. Service completed sooner than promised.

Highly recommend this place for all kinds of repairs.”

“The owner was very nice and honest. My work was done beautifully! They worked well with my insurance. I suggest this shop to everyone!”

“4 Stars!”

“5 Stars!”

“Very professional, friendly, patient, flexible, and knowledgeable. They always try their bet to fulfill my needs. I am very happy to do business with them. I definitely recommend this place for all your car needs.”

“Extremely friendly and professional. Every employee and the owner treated me as a respected and real person and they understood and tried their best to help me out. Unfortunately I went in for some minor work that wasn't such a minor repair (due to unforeseen circumstances) and ultimately didn't go through with it; but they were able to offer an alternative and I did do that; the work seems top notch and I'm happy with both the price and the end result for what they did for me.”

“5 Stars!”

“Friendly, free collision assessment, didn't fix my car yet but the look good people”

“5 Stars!”

“I first went to the dealership collision shop and would have had to pay a $500 deductible. Then I did some research and came across this place and found out they help pay for your deductible! Brad there is very nice and makes an honest effort in saving you the most money. My insurance policy wouldn't pay for my rental right away because my car was drivable but my AC wasn't working. I had to wait for my insurance to approve and start the repair before paying for a rental. He made a point to my insurance that my bumper was hanging and was a potential hazard on the road so he convinced them to pay for my rental while I waited for the approval. They have a lifetime warranty on their repair and paid my $500 deductible!! So glad I didn't go to the dealership. This was one of the best decisions I've ever made! I definitely recommend this place over the dealership collision shop. You won't regret it!!”

“Good shop provided correct estimation...”

“Great service received by Brad. He helped me with every steps of my car insurance claim process and provided right guidance.”

“I had a really bad experience at the artmoran dealership the last time I needed collision work(AVOID DEALERSHIPS!!). This time I decided to go with the Collision Shop on 14 mile. I called the shop and Brad handled my case, I have to say they did a really good job. I never write reviews but I had to put this out here.. I ended up having them do some touch up work on my second car and I was very impressed with the work.. I highly recommend this shop they did a really good job..”

“Brad and his entire crew were courteous, professional, and did a fantastic job on my vehicle. He gave me a prompt and thorough estimate, worked with me to help me cut the costs where I could, and got my car back to me in way less time than I expected. If you are looking for honest people who will do good work on your car, look no further!”

“This is my second time that I've used Brad's place for repairs, and I've been so satisfied with both times. I have a blue fusion that was rear-ended and then a few years later I'd went over a rock and cracked the bottom panel. The paint matched perfectly and the car looked like new both times. The first time, Brad helped me deal with my insurance company and saved me boo-coo bucks. He up on all the state R&Rs with deductibles, etc. Really sharp guy.”

“5 Stars!”

“Staff and Owner were very helpful and friendly. Needed a dent fixed to replace my burnt bulb and they fixed it in a timely manner. They also replaced both bulbs now i dont have to worry about other one getting burnt for a while. Overall great experience and coming back again for future collision needs!”

“5 Stars!”

“Excellent service from start to finish. Very Very Good Price. Owner and Staff are very helpful . They did very good job for my toyota corolla.”

“I brought my car in to get a new passenger side mirror and front fender after a small collision. They ordered the parts and painted the fender to the paint code on the car. I was unable to leave my car with them to be able to get a perfect paint match. When I went to pick up my car, the paint color was a match but, the metal flake pattern was not correct. I was able to leave my car with them for a couple of days in order for them to fix it and when I went to pick it up, the color and pattern match were perfect.

All in all, I am very satisfied with the services provided by them.”

“The guys at The Collision Shop did a great job on our car. Even though the insurance company was giving us a difficult time, The Collision Shop continued to keep us informed, and did everything they could to get us back in our vehicle as soon as possible. The gentleman we were working with actually ended up staying late on Saturday to make sure we could get our car then. Would recommend!”

“Very good and excellent work done to my car.
THEY DID SUCH AN EXCELLENT JOB WITH THE PAINT LOOKS GREAT.
CANT NOTICE THAT ITS EVER BEEN IN ANY KIND OF ACCIDENT.
THE MANAGER IS A GOOD AND FRIENDLY GUY.
with VERY VERY GOOD (PRICES)
I been to other collision shops and i would recommend people to this one.”

“Excellent service from start to finish. Had my car reviewed, inspected by insurance, and, repaired - all in a weeks time. The friendly staff offered to work with their car rental alliance and my insurance to provide a loaner that will be covered by my insurance (i.e. no cost to me!).

The repair work was done professionally, in a timely manner. The staff also offered to pick me up when the car was ready (as I couldn't find a ride to the shop)!

I've referred several of my friends to this place and they all have had a very good experience.”

“Did a great job on my 2017 Chevy Cruz! Professional, fast and affordable. Looks like new again, pre accident condiction. Thanks for your great work. Highly recommend them.”

“I have dealt with this place of business a few times and the work and service are always great. Brad has taken care of me when I recently been in there and everyone else I have dealt with there has been professional and prompt on service. Brad even had the mechanic come look at my truck when it was there for him to explain what he was going to do which I appreciate!! I have a friend who I recommended to go there and she could not be happier she said. I highly recommend this collision shop!!”