We take the pain out of dealing with your insurance company to return your vehicle to pre-accident condition. We repair thousands of vehicles each year for all of the major insurance companies and know most of the insurance adjusters on a personal basis. From filing of the original claim, to finalizing the estimate, we can handle every faze of your insurance claim.
Some insurance companies may recommend you to take your vehicle to be repaired to a Direct Repair Shop, (DRP), these shops will reimburse your insurance company for your referral in the form of discounts or referral fees. When this happens, the insurance company is taking advantage of your accident. These repair shops often treat the insurance company as if they were the customer.
At The Collision Shop Troy, we do not participate in these programs and this is why we are able to offer discounts to our customers by paying your deductible, or offering a free loaner vehicle, (there are some restrictions that apply, please call one of our locations for details). Do not let your insurance company tell you where to repair your vehicle.